Privacy Policy

Who We Are

Iverton Malmira operates as a technology company specializing in augmented reality solutions for the gaming industry. We're based at 5 Irakli Abashidze St, Batumi 6000, Georgia, and we take data protection seriously under both Georgian law and international privacy standards.

When you visit our website, use our services, or contact us, we become responsible for handling your personal information properly. This policy explains exactly what that means and what rights you have.

Information We Collect

We collect different types of information depending on how you interact with us. Here's what we gather and why:

How We Use Your Information

We use your personal information for specific business purposes that benefit both you and our ability to serve you better:

• Responding to your inquiries and providing information about our AR gaming solutions
• Sending you relevant updates about our services, but only if you've agreed to receive them
• Improving our website performance and user experience based on usage patterns
• Protecting our website from security threats and ensuring everything runs smoothly
• Meeting legal requirements and maintaining accurate business records
• Developing new features and services that better meet client needs

Legal Basis for Processing

Under Georgian privacy law and international standards, we need a legal reason to process your personal information. Here's what applies to different situations:

Legitimate Business Interests

Most of our data processing happens because we have legitimate business reasons that don't override your privacy rights. This includes improving our services, website security, and business communications.

Contractual Necessity

When you engage our services, we process your information to fulfill our agreements and provide what you've requested.

Consent

For marketing communications and certain optional features, we ask for your explicit permission before processing your information.

Legal Obligations

Sometimes Georgian law requires us to keep certain records or process information for regulatory compliance.

Information Sharing

We don't share your personal information casually. Here are the specific situations where sharing might occur:

Service Providers

We work with trusted companies that help us run our business - web hosting, email services, and analytics tools. These partners can only use your information to help us serve you better, and they're bound by strict confidentiality agreements.

Legal Requirements

If Georgian authorities or courts require us to share information for legal proceedings, we'll comply with valid requests while protecting your interests where possible.

Business Transfers

If our company structure changes through merger or acquisition, your information might transfer to new owners, but your privacy rights would remain protected.

We never share information for marketing purposes without your explicit consent, and we never sell customer lists or contact information.

Your Privacy Rights

You have specific rights regarding your personal information. Here's what you can do and how to exercise these rights:

To exercise any of these rights, contact us using the information provided at the bottom of this policy. We'll respond within 30 days and verify your identity before making any changes.

Data Security

Protecting your information is a priority for our business. We use several layers of security to keep your personal data safe:

Technical Safeguards

Our website uses SSL encryption for all data transmission, and we store information on secure servers with regular security updates and monitoring.

Access Controls

Only authorized team members can access personal information, and only when necessary for their job responsibilities. We maintain logs of who accesses what information and when.

Regular Security Reviews

We conduct regular security assessments and update our protection measures to address new threats and maintain industry standards.

Data Retention

We don't keep your personal information longer than necessary. Here's how long we typically retain different types of data:

Contact Information

We keep contact details for active business relationships and for three years after our last interaction, unless you ask us to delete them sooner.

Website Analytics

Technical data and usage statistics are typically kept for 26 months to help us understand long-term trends and improve our services.

Communication Records

Email correspondence and support tickets are retained for up to five years to maintain service quality and resolve any future questions.

Legal Documents

Information required for legal compliance or contained in contracts is kept according to Georgian business record requirements, typically seven years.

When retention periods expire, we securely delete or anonymize your information so it can no longer identify you personally.

International Data Transfers

As a technology company serving clients in various locations, we sometimes need to transfer your information outside Georgia. When this happens, we ensure your privacy remains protected:

Adequate Protection Standards

We only transfer information to countries and companies that provide privacy protection equivalent to Georgian standards, or we implement additional safeguards like contractual protections.

Service Provider Agreements

International service providers must sign data processing agreements that require them to protect your information according to our privacy standards and applicable laws.

Your Control

If you prefer that your information not be transferred internationally, contact us to discuss alternative arrangements for the services you need.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience and help us understand how our site performs:

Essential Cookies

These make our website work properly and remember your preferences during your visit. You can't disable these without affecting site functionality.

Analytics Cookies

We use these to understand which content is most helpful and how visitors navigate our site. This information is aggregated and doesn't identify you personally.

Managing Cookies

You can control cookie settings through your browser preferences. Disabling certain cookies might limit some website features but won't prevent you from accessing our main content.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our business practices or legal requirements. When we make significant changes, we'll notify you by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending email notifications to clients who have ongoing business relationships with us
• Highlighting major changes in our next regular communication

Minor updates for clarity or legal compliance might be made without specific notification, but we'll always maintain the same level of privacy protection or better.